A Proven Model of Care 

Nearly a decade of evidence demonstrates that TEAM UP works. TEAM UP practices see first-hand the success of integrating mental and physical healthcare in a single convenient setting. TEAM UP has been shown to have a positive impact on children and families, the behavioral health workforce, and the broader healthcare system.

 TEAM UP practices screen for behavioral health issues at more than 90% of all well child visits—well above the documented Massachusetts state average of 68%—and children are routinely connected to same-day, on-site care. Symptoms get better over time, with improvements in health-related quality of life and better school attendance. The TEAM UP model has contributed to decreased burnout and increased professional fulfillment across the primary care workforce, as well as increased primary care visits without impacting the total cost of care.

How TEAM UP has been transforming pediatric integrated behavioral health care​​

Integrated Behavioral Pathway with people icons above arrows.

A Healthier WORKFORCE

Improved Workforce Wellness
  • Increased perceptions of workforce satisfaction, improved interdisciplinary collaboration and communication, greater professional fulfillment
  • Less burnout

Clinical Pediatrics 2019
Journal of Ambulatory Care Management 2023

Better Results Across the Healthcare SYSTEM
Increased Engagement
  • Relative increase in the rate of primary care visits
  • No significant change in avoidable health care utilization or cost

Health Services Research 2019
JAMA Network Open 2023

Better Outcomes for CHILDREN & FAMILIES
Improved Identification of Child Behavioral Health Issues
  • Screening rates for social, emotional, and behavioral issues at TEAM UP sites significantly exceed documented state-wide rates and are consistent regardless of race, ethnicity, or language.
Increased Receipt of Behavioral Health Services
  • Children who receive a warm hand-off had 2BH visits before children with routine referral had 1BH visit.
  • Children with a new diagnosis of ADHD were more likely to have follow-up with BHC within 30 days.
Improved Child Outcomes
  • Decline in polypharmacy rates.
  • Rates of psychotropic medication use did not increase.
  • Children’s behavioral health symptoms improved over time.

Pediatrics 2022
Journal of Developmental & Behavioral Pediatrics 2023